Effective Date: May 1, 2025
We want you to love your purchase from TShirtAndShoes.shop. If for any reason you are not completely satisfied, we’re here to help.
🔁 Return Policy
- You may request a return within 30 days of receiving your order.
- To be eligible for a return, your item must:
- Be unused, unworn, and in the same condition that you received it
- Be in its original packaging
- Include the original receipt or proof of purchase
⚠️ Items returned without prior authorization will not be accepted.
🚫 Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Items marked as “non-returnable” in the product description
📩 How to Request a Return
To initiate a return, please contact us at:
Email: suppert@tshirtandshoes.shop
Include the following:
- Your order number
- Reason for return
- Clear photos (if item is damaged or defective)
Our support team will respond within 2 business days with return instructions.
💸 Refund Policy
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method (e.g., PayPal) within 7 business days.
Please note that shipping fees are non-refundable unless the return is due to our error.
🔄 Exchanges
We do not offer direct exchanges.
If you need a different size or item, please return your original item and place a new order.
📦 Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method. We are not responsible for lost return shipments.
🛡️ Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery.
We’ll send you a replacement or issue a refund at no extra charge.
🧾 Questions?
If you have any questions about your return or refund, feel free to contact us:
Email: suppert@tshirtandshoes.shop
Website: https://tshirtandshoes.shop